Timeshare Exit FAQ
Get answers to the most frequently asked questions in the timeshare cancellation industry.
Where is The Stonegate Firm located?
Our company is registered in Wyoming (similar to how lots of companies register in Delaware for tax reasons).
Our main office is located in Canton, OH. This office houses our legal staff, case managers, marketing team, and others.
We have a physical presence in Tulsa, OK, but it’s just a Regus-type office where our staff will drop in to work on occasion.
Direct all mail to: PO Box 456, Green, OH 44232
Why is The Stonegate Firm better than ________ company
You’ll never hear our staff speak ill of the competition. It’s not our style. Our results speak louder than any negative words.
You should choose the timeshare cancellation company that fits your needs and budget.
OK… Now we’ll get off our high horse and answer the question:
Most timeshare exit companies rely on something called “strategic default” which means you MUST stop paying for your timeshare in order to cancel it.
The ones that aren’t jumpstarting your foreclosure will usually rely on some form of “nagging,” filing complaints, templated letter writing, and just being a squeaky wheel.
Nagging and squeaky wheel tactics don’t work on massive companies (like your resort).
Stonegate uses a strategy that involves limited-scope legal representation, direct negotiations with the resort, and high-level problem-solving.
For example, our lawyers can assist timeshare owners in early-stage foreclosure, lawsuits, etc., whereas a traditional “timeshare exit company” cannot even touch those cases.
At the end of the day, you should choose the timeshare cancellation company that fits your needs and budget.
How do timeshare contracts work?
Timeshares give you the chance to enjoy resort-like features, but it’s important to really understand what you’re signing up for.
When you buy time in someone else’s vacation spot, like a house, condo, or hotel room, you get to choose when you use it during the year, and you might get lower prices if you go back often.
But remember, buying a share of the time doesn’t mean you own the place. You’re just getting the right to use it during certain times of the year. You’re a timeshare “owner” but only for that slot of time.
If you ever want to get out of your timeshare deal, you can ask the timeshare company to cancel it, sell it, give it to a charity, or rent it out.
Our team is here to help you understand these choices and help you move on from a timeshare you don’t want anymore.
How much will this cost?
Our pricing varies based on the complexity of your case.
We do offer discounts for military (active and retired), law enforcement, educators, seniors, and more.
Our firm also takes many cases each year for just $1 as a way to give back and help the people who need it most. Consult with one of our advisors for a comprehensive understanding of the costs associated with your individual situation.
Why opt for timeshare cancellation?
Getting help from a timeshare cancellation company can be a smart move if you’re trying to get out of the financial strain of owning a timeshare.
Timeshare exit companies are really good at dealing with the complicated steps needed to cancel timeshare contracts, which usually involve legal details and very precise rules in the timeshare contract.
People might use these services to get expert help in talking to resorts, understanding complicated terms, and figuring out the best way to leave their timeshare.
A timeshare cancellation company offers knowledge and support, guiding clients through the confusing world of timeshare agreements. Their goal is to free clients from the financial and contractual pressures of their timeshare deals.
What are the two types of timeshare contracts?
SHARED DEEDED TIMESHARE CONTRACTS
A deeded timeshare contract grants you partial ownership of a property through a shared deed. This type of agreement means you, along with other owners, hold a portion of the property’s legal title. Typically, these contracts are indefinite, lacking a specific end date, and the ownership interest can often be sold, bequeathed, or otherwise transferred.
SHARED LEASE TIMESHARE CONTRACTS
In a leased timeshare contract, you have the right to use a property for a specified period each year, without gaining any ownership interest in the property itself. This arrangement is similar to renting, with the lease having a fixed duration. Once the lease term ends, your right to use the property ceases unless the contract is renewed or extended.
How can I trust you to cancel my timeshare?
Stonegate Timeshare Exit offers an exclusive 100% client satisfaction guarantee. This entails that if we accept your case for a single, fixed fee, our team commits to diligently work on your case until it reaches a resolution, without requesting any further financial contributions from you.
Should I stop making my mortgage or maintenance fee payments?
You should always honor your contractual obligations to your resort until you are no longer responsible for those obligations.
We do not recommend stopping any payments. Your contract with your resort is presumed to be valid. We believe there are better ways to work with your resort than simply defaulting on your payments.
In fact, defaulting on your payments to your resort can actually LIMIT the options you have for cancellation. We feel it is important to approach your resort from a place of mutual respect.
If you are behind on your payments already, please let your intake officer know.
Before making any recommendations, it’s essential to thoroughly assess all aspects of your case. No advice to halt your mortgage or maintenance fee payments will be given. If a non-attorney member of our team has told you to stop your payments, please report this to your Case Manager.
It’s important to remember that discontinuing these payments could impact your credit score, even if your timeshare isn’t located in the United States.
Can I continue to use my timeshare during the cancellation process?
No, you should not use your timeshare during this process.
If you ARE actively using your timeshare, legal and permanent cancellation might not be the best choice for you.
Remember, services like ours are to be considered a last resort. If you are using your timeshare, you should not cancel it. You should continue to enjoy it or seek other options for improving the terms of your timeshare contract.
There are certain limited circumstances do allow for continued usage, but do speak to an intake officer to get more details.
How long does this process take?
Our record is 27 days. Meaning, the initial communication sent from Stonegate Law (our partner law firm) produced an offer from the resort that our client chose to accept.
Most timeshare cancellations take MUCH longer than 27 days.
On average, our clients receive an acceptable offer from their resort in less than 10 months. HOWEVER, be prepared for the process to take longer.
If your rescission period has elapsed, consulting a skilled timeshare cancellation team experienced in timeshare legal issues could be beneficial.
Ultimately, the time it takes to cancel a timeshare depends on the resort, the merits of the case, and other factors.
